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Frequently Asked Questions from Basharashop Customers

Do Basharashop offer Cash On Delivery (COD)?

Ans: Yes, we have COD services all over United Arab Emirates, Also have online payment gateway Paytab with Credit or Master cards.

How long to Deliver an order in UAE?

Ans:We promise delivery within 2 working days within UAE with Courier Shipa

Do you Deliver to KSA?

Ans:Yes we do deliver to KSA by SMSA Courier Service

Where all Basharashop.com deliver the orders to the customers?

Ans:We serve mainly in KSA and UAE.

How much is the delivery charge for KSA and UAE?

Ans:Delivery charge for KSA is 50.00 AED and for UAE is 16.00 AED. for all orders less than 1000.00 AED excluded with TAX. For KSA and UAE there is 50 % VAT to the total amount of shipment.

How to return the damaged products received?

Ans:Report to info@basharashop.com about the products damanged reception within 5 hrs of recept and can be returned and refunded after reviewing by the team.

How to get the product information ?

Ans:To know about the product use and details which not explicitily mentioned in the website, you can contact us at our customer support number: +971 561880123

How to register in Basharashop?

Ans:Please follow these simple steps to register.

  • Enter your personal information and re-enter your password
  • Click ‘SUBMIT’
  • After registering on the website you are free to place an order.

How to place an order?

Ans: Here are the instructions for placing an order:.

  • Login into your account using the ‘LOG IN’, enter your email address and password, and then click ‘LOGIN’.
  • Please select the category or desired product to be purchased.
  • Select your desired quantity and click ‘ADD TO CART’.
  • Now you can either click ‘CONTINUE’ to add more items to your cart, or review your current order by clicking ‘Shopping cart & Continue’.
  • To finalize your order, click ‘PROCEED TO CHECKOUT’. This will take you to the checkout page.
  • Enter your billing and shipping information whether COD.
  • Select your desired payment method.
  • Please ensure all details are correct. Then click ‘PLACE ORDER’. You will receive a confirmation email that your order has been successfully placed.

Are you confused ???

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