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Refund Policy

​​​​​​Basharashop provides 100% refund for cancelled orders by the customer, for which customer is required to report the concern before 48 hrs after confirming the order (Undelivered order - Online Payment)

  • To be eligible for the refund of the delivered order, customer should be reporting the concern with valid reason before 3days after receiving the order. Our team will verify the concern reported by the customer and refund will be issued after cancelling & returning the order.
  • For Refund/Replacement/Return , Please contact us : email: online@dermahealth.net, Contact No: +971 5264 71910

NB:  If customer crossed the specified timespan, order will not be considered for return or refund.